Seamless MHPSS Cross-Border Care

Lead Organization: Save the Children
Partners: Save the Children Netherlands, The MHPSS Collaborative (hosted by Save the Children Denmark), Upinion,, and DSIL Global.
Duration: November 1, 2019 – April 30, 2021
Goal: This innovation will tackle the complex challenges of ensuring access to seamless MHPSS Cross-Border Care to populations on the move.
Highlight: Mid-December 2019, started the mapping of services along the migration route, focusing on MHPSS service providers in the Turkish cities where refugee youth who would participate in online consultations and face-to-face workshops are residing.

About the project

Globally we are facing a dramatic increase in forceful displacement and migration. Among displaced populations, those who are on the move face greater difficulties in accessing MHPSS services. Not being in a specific location, whether in an urban setting, a refugee or IDP camp, people on the move lack continuity of services along the migration route, which leads to chronification of existing and acquired conditions, and an overall increased difficulty in accessing efficient treatments.

Mental Health and Psychosocial Support services (MHPSS) are life saving for those who have experienced extreme adversity before and during displacement. This innovation seeks to identify viable solutions to create continuum of MHPSS care along migration routes. It focuses on children and their families on the move within the wider context of forced displacement, thereby contributing solutions to a large proportion of a highly vulnerable, rapidly-growing population that require access to MHPSS across a wide range of humanitarian contexts.

This innovation will tackle the complex challenges of ensuring access to seamless MHPSS Cross-Border Care to populations on the move passing through multiple geographies and healthcare/social service systems. It will tackle issues that prevent scaling, quality and access to Cross-Border Care.

Learning Questions

  1. What are the contextual challenges that the affected community experiences in accessing MHPSS services while migrating, what are their priorities and concerns? How can we better factor in their experience in our work?
  2. How best can we improve existing models or build novel models of seamless MHPSS CBC for children and their families on the move?
  3. How to safely and effectively harness digital technology to address this problem?
  4. What other types of “innovation” (outside of tech-based product solutions) may be useful and desired by service users and providers?
  5. How do stakeholders perceive the needs, challenges and barriers, as well as available solutions and strengths, in the provision of MHPSS services across migration routes?
  6. How can we bring stakeholders together to efficiently and effectively coordinate responses and ensure quality and continuity of care along routes for migrating children and families?


Contact lead organization Save the Children
Stijn Koster